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Tutorial Store

Exchanges and Returns Policy

PDF Tutorials and classes to go

There are no refunds offered on Tutorials or classes including PDF. When you order a Class to go the shipping method is oversized letter by Canada Post. There is no tracking or guarantee with this option, however you can opt to pay for expedited parcel for an additional fee at the time of purchase.

stampin’ up! product

damaged product upon receipt or within 90 days

Stampin’ Up! stands behind their products for 90 days from date of purchase. Please make sure you check your product on receipt for any damage. I will facilitate return and replacement. Contact me at stampwithalison@gmail.com

exchanges

If products are not damaged but you’ve changed your mind for any reason after receiving your product you may exchange it for equal value up to 90 days.

Exchange must meet these conditions:

  • Exchange must be within 90 days of placing the order
  • Must be unused, in same condition as you received it and in original packaging
  • Customer pays shipping back to Utah and Stampin’ Up! will pay for shipping of replacement items
  • Exchanges must for equal or lesser value than original order, however you may pay the difference if you choose something more expensive and apply the exchange value

How to Facilitate Exchange

You will contact me as your demonstrator (assuming you assigned me as your demonstrator at time of purchase) and I will contact Stampin’ Up! to facilitate your exchange.

Need help?

Contact us at stampwithalison@gmail.com for questions related to exchanges and returns.

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Are you a beginner, casual or avid stamper? I love to share projects for all stampers - whether you are just starting out or have been stamping for years. Stampin' Up! has products for every level of crafter and my goal is to help you with your products and make your card making and scrapbooking easy and fun! I share ideas through my blog and in my monthly newsletters. I'm so glad you have found me here on Stamp Crazy with Alison!

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This is my personal blog. The content in this blog is the sole responsibility of Alison Solven, Independent Stampin’ Up!® Demonstrator. The projects shown are for personal inspiration. Feel free to copy for personal use and for use in your classes and workshops. But please do not submit my work for contests or publication and/or reprint my entries without my permission. This site is not affiliated with or endorsed by Stampin' Up!® Unless otherwise noted, stamped images © 1988–2023 Stampin’ Up!®